1. Can I upgrade to Windows 11"
Windows 11 upgrade will be delivered to qualifying devices late 2021 into 2022. Timing varies by device. Certain features require additional hardware (see aka.ms/windows11-spec).
2. Does the picture show the actual item on auction/sale"
The pictures in the listing are for illustration purpose only. They represent a generic version of the items on sale. The items are still in factory sealed box.
3. Can you offer any discount"
We're offering our items at a very competitive price. We offer a discount for only for multiple item purchases. Please contact us if you are planning to purchase large quantities from us.
4. How do I know what warranty I have, when it expires, how to use it, etc"
Warranty information can be found in the product description section. In case a product has manufacturer warranty, it is verifiable with product serial number after you receive the product.
5. I live outside the united sates. Can you confirm all import duties"
Import/export is handled entirely by ebay through the Global Shipping Program. We don't have any control over it. Please consult with ebay for all import/export related issues.
6. I live outside the united states. How long does it take for the item to arrive"
For international shipment, we typically ship it out to the ebay warehouses within one business day. The export shipment is handled by ebay through the Global Shipping Program. Please consult with ebay for the duration of the shipment.
7. Do you offer expedited shipping"
We do offer expedited shipping including overnight shipping options for some items within the USA. Please check out the shipping section of the listing.
8. Are there any blemishes or scratches on this computer" I'm concerned about its appearances. Can you send actual pictures"
These units are still in factory sealed boxes. We can't check appearances or provide actual pictures. Based on the OEM's quality standards and our past experience, they are usually in like new conditions, although we can't offer any guarantees.