SHIPPING

• Shipping United States:
• We ship from California using USPS, UPS or FedEx
• We ship same day or within 1 business day from receipt of payment.
• We do not change your shipping address by email. Please make sure your address is correct before checking out and making payment.
• Shipment over $250 will need a signature confirmation upon delivery.
• If you do NOT want signature confirmation, please let us know during checkout, but please remember that we will NOT be responsible for lost packages without signatures.
• If this item has cracked/broken glass, the damage may become exasperated during shipping and arrive with more significant damage to the fragile glass, due to the nature of shipping devices with cracked glass. Please note, No returns will be accepted for items that arrive with more significant cracked/broken glass damage than shown in photos

• Shipping International:
• Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
• Normally international shipments are delivered in 5-10 business days but it can take longer depends to your country's custom handing time.

RETURN POLICY

• We will happy to exchange the item is it’s Dead On Arrival or Not As Described. Buyer is responsible for sending them back before we make the exchange
• Item must be returned unused and in its original condition.
• Item will be inspected for completeness and condition upon receipt back before a replacement can be issued.
• If the item arrives as described and buyers want to return for refund, 20% restocking fee might apply and customers pay for return shipping fee.

WARRANTY

• Most of our items will not have factory warranty, because:
• We sell worldwide; and most of the brands do not accept warranty if the item is purchased from a different country.
• Some models are old and some might be discontinued. We buy them as liquidation lots and they do not come with factory warranty.

• If the item has warranty, we will explicitly state it in the descriptions

CONTACT US

• Please feel free to contact us if you have any questions, we will be happy to assist you.
• We are open Monday through Saturday 9:30 am - 7:00 pm Pacific Standard Time. We answer all emails within 48hrs. If you email questions after business hours or on holidays, we will usually answer them the next business day.
• We are closed on Sundays and all major holidays.

BUY WITH CONFIDENCE

• 100% satisfaction guaranteed! We at Electro_Outlet stand behind our products and our customers. If for any reason you are not completely satisfied please communicate that to us, we will make it right