About Us
Welcome to Creative Sales Solutions. We are an online retailer located in Hattiesburg, MS. We specialize in electronics, but we also carry a variety of other products. Most of our products will be in “used” condition with a small amount of “new” and “open-box” items. We strive to make sure that our customers receive the best quality product by making sure each product that we send to the customer has all of the included accessories and functions the way it is supposed to (unless otherwise stated in the listing).
We also have a 30-day return policy. The BUYER PAYS RETURN SHIPPING. When we receive the product back it must be in the same condition that the buyer received it in. We reserve the right to give a partial refund or no refund, as per eBay policy, if the returned product is not in the same condition or if the customer sends back the wrong product. If you order a "New" product and it is not returned in "New" condition then there will be a 10% "Re-stocking" fee. This is aloud by eBay to cover the cost of us now having relist the item in "Used" condition. If you return a "Used" item then it must be in the same condition that you received it in and you will receive your full refund.
*** Used products may or may not come in the original packaging. When we cannot send the product in the original packaging the product will be properly secured in alternative packaging.
*** Used products are not guaranteed to come with the user’s manual.
*** We DO NOT change the address of an order once the order has been placed. You can not send us a message requesting an address change.
*** You MUST cancel the order through eBay. We WILL NOT cancel the order for you. When we do this we are unable to recuperate the fees that we paid to eBay on the sale. Once again, you MUST request a cancel through eBay and not through the messaging system.
*** We DO NOT accept offers.
*** If you have a problem with one of our products please contact us so we can address the problem before leaving negative feedback.
***If your order on a FRIDAY, SATURDAY, OR SUNDAY the package will be mailed out on the next BUSINESS day, which is MONDAY unless that day is a federal holiday. In that case the product will be shipped on Tuesday.
Thank you for checking out our store and we look forward to earning your business.
Creative Sales Solutions
Payment
All transactions require immediate payment.
Shipping
We offer free standard shipping on all items unless otherwise specified in the product listing.
Returns
We offer a 30 day return service and the buyer is responsible for return shipping.
Contact Us
We can reached through the eBay messaging system.
