This MacBook has been used previously but is in good working condition and was pulled from a working environment. It has been factory reset, Mac OS 12.0 Monterey has been installed, and the laptop is ready for use and setup. The MacBook is in bad cosmetic condition with a lot of signs of previous use such as scuffing, marks, scratches, denting, and overall signs of cosmetic wear. The top and bottom of the device have the most cosmetic wear like scratching, marks, scratches, scuffs, and minor dents. The left side of the MacBook has the biggest cosmetic issue with denting, scuffs, and marks. PLEASE NOTE the denting makes the lighting display port unusable but the charging port still works great. The denting is visible on the side and the when the lid is open, as shown in pictures 7-11. The screen is in great condition with minimal to no scratches, except the denting on the bottom left but it doesn't affect the pixels. Please refer to the pictures for more detail, and feel free to message with any questions or concerns regarding this item.