You are purchasing the exact items in the pictures, and all items in the pictures are included unless noted.  If purchasing a desktop PC, the monitor is not included and only used for illustration purposes.  

What we do before we list:

ALL DATA is securely wiped and VERIFIED. All hardware is cleaned using a blower, not canned air since they are bad for the environment. All hardware is cleaned and sterilized to the best of our ability using household cleaning solutions.

Operating systems are re-loaded, not RESET.  This ensures a stable OS and we fully update and patch using either the OEM applications and/or Windows Update.   All updates and patches are installed before listing and may still require more updates due to the time sitting on the shelf. 

We test all major functions and mention in the description if there are any issues.  Sorry, we don’t use any cool codes or acronyms to explain its condition or testing scope.  We use plain English, and easy to understand descriptions. 

Shipping:

Shipping ONLY to the Contiguous lower 48 US states.  Any orders that are outside of the contiguous US states will be cancelled.  Order will be cancelled if outside of shipping areas. 

Returns:

No returns or refunds on any items.  Battery capacity, life span and usage time is not guaranteed.  Not responsible for any issues after buyer does any modifications to the hardware or software.  If there is any issues,  Buyer pays 30% restocking fee, 15% handling fee, and pays for return shipping.  All serial numbers are logged, including hard drive and RAM.