Bought brand new off eBay in 2021, still have the box as well. It won't charge anymore & probably needs a charging port replacement. A bad habit of leaving it plugged in & a propensity for port issues (from what I've read about this model) led to its demise. Keeping the SSD for data purposes, but backed up & wiped my 2 TB HDD to make up for it. No Windows, so bring your own OS. Hit rhe floor twice since I had it; there's a few small cracks on the bottom cover. Battery at ~85% capacity as well. Ran through a few chargers also, so the included one isn't OEM, but is brand new.