Warranty (Returns):

All items purchased on eBay listing will have a 30-day warranty under certain Condition of the items. If the product received is not described the way it’s listed or DOA then the buyer is eligible to return the product back in exchange for a replacement or refund depending on the situation given. However, the warranty does not apply for As Is / Non-working items / Parts / Untested.

Ceetronix Computers is committed to provide each customer with the highest standard of customer service. Returns can be made within 30 days of receiving your order. 

Restocking Fees - 10% for opened item and 20% for item used before returning. Must be unassembled and still in the original packaging. All returned products must include original packaging. 

Product Quality (Conditions):

All of our product a mainly used/refurbished item so its natural for an item to have cosmetic wear and tear on them. We try with our best knowledge to

describe the item that listed with words or picture as much as possible. On rare occasion, we do sell products listed as Brand New or New other so look out for those items listed!

Shipping (Canada and USA):

Any items purchased on same business day we will try our best to ship on same day before 3PM EST excluding weekends. If any product bought after the shipping cut-off time then it will be shipped within 24hrs. Please note that we use a third-party shipping company that handles shipping for Canada its will be shipped by Canada Post and UPS services. Any buyer purchase product within Canada will be shipped through Canada Post. For buyer in US will be shipped with UPS. Buyers have also the option to provide us with their preferred shipping company (account) to ship the package too.

Freight shipping:

Any big items purchased we will arrange the freight shipping through our third-party shipping company. Freight shipping through Canada wide buyers does not require any paperwork. The buyers in the US must need to provide customs Brokerage information in order for us to safely ship out your item to the destination that is going too without conflicts; otherwise you will be held responsible for any charge that is incurred during shipment process.

Shipping (International):

International customers please note that the shipping time will vary based on the buyers locations and type of service chosen, so don't complain that the package is delaying or/not arrived yet. Also note that internationals customers will be expect to pay more if our shipping cost is not enough to cover the shipment service chosen by the buyer. And buyers are fully responsible for any customs charges that may occur.

Local Pick up:

Buyers have the option to pick up their item from our store/warehouse. Details of the address and pick hours will be provided below.

Tax:

All buyers within Canada are required by-law to pay tax for the items purchased on eBay. This rule does not apply for US and International Customers.

Holidays (Closed):

New Year's Day - January

Family Day - February

Good Friday - April

Victoria Day - May

Canada Day - July

Labor Day - September

Thanksgiving Day - October

Christmas Day - December

Boxing Day - December

Store Hours:

Monday-Friday: 11am to 7:00pm

Saturday-Sunday: Closed

CEETRONIX COMPUTERS, CANADA