SHIPPING
Standard shipping methods are chosen at our discretion, i.e. USPS or UPS Ground. Standard shipping prices are only good for the lower 48 states. Alaska, Hawaii, other U.S. Territories, and International will need to use the integrated shipping calculator. Please allow one business day for processing.

International Shipments do not include confirmation or insurance. International customers are responsible for all duties & taxes. Please check with your country's requirements before purchasing. Tracking numbers are emailed automatically in the late evening once your shipment has left our facility.

OVERNIGHT DELIVERY is available until 2pm PST. Please call to verify we've received your request.

PO BOX DELIVERIES
If you need to send to a PO Box, the only shipping option would be USPS.

***FREE local pick-ups for orders not needing a pallet or special handling***

FREIGHT
Freight orders, please contact us for a shipping quote before Checkout as it may affect your decision to purchase. Our handling fee covers preparation for carrier pick-up, a requirement for all carriers. Minimum handling charge is $75 onto a standard pallet and increases for custom pallets. International customers must arrange for their own carrier pick-up

Damaged Shipments
If item arrives damaged by the carrier, please reject shipment and contact us immediately. If you do receive the package, submit clear images of the packaging/box and damaged item from multiple angles. DO NOT discard the packaging. Save packaging for carrier claim. Carrier will often come back to pick up the shipment. We cannot file a claim without the packaging and proper images. Thank you for your help and understanding.

If you're dissatisfied with your purchase, please contact us before leaving feedback or opening a case. Let us save you time & aggravation by showing you the
true meaning of customer service!

M-F, 10am to 6pm PST (California)

BID WITH CONFIDENCE! We've been in business for over a decade. Your satisfaction is extremely important to us. We strive for excellence and appreciate the
opportunity to work with you in resolving any issues. Since we're a liquidation house that deals with many vendors and have thousands of products online, it
stands to reason that issues will arise occasionally. We're eager to find an amicable solution when it does. As you can see from our high rating and volume of
sold items, we are extremely reliable and trustworthy. We know you have a choice and appreciate your business. Let us earn your loyalty!

30-Day DOA Warranty
This product carries a 30-Day DOA Warranty. DOA stands for Dead On Arrival, meaning that the item did not function properly when it arrived. You may return for a replacement when available, or a refund of the item price within 30 days of receipt. Shipping and handling fees are non-refundable as they are paid to a 3rd party. This is the only way we can keep selling at such low rates. Customer is responsible for all shipping costs and the item's safe arrival at our facility.  

A 20% restocking fee will apply to items that are returned and return shipping is the buyers responsibility if: the product matches the item description however you decide you didn?t want said item, you mistakenly purchased the wrong item, or items that are listed with defects are returned due to the listed defect.  

If you receive a DOA product, please contact us for a Return Authorization #. All items must be returned in the exact condition received, including any accessories & original packaging when applicable. Please contact us by sending a message through eBay or calling. Please read below for exclusions.

Our warranty excludes all consumable goods, eg. toner, ink cartridges, bulbs, batteries, all As-Is items, missing accessories not stated in our ad as pictured, any and all compatibility issues, etc. Compatibility issues are not considered DOA. Please check with the manufacturer prior to purchasing.

We accept Paypal, Visa, Mastercard, Discover and American Express. Cash is only accepted for will-calls (in-person). Cash payments cannot be sent in the mail. Checks require 5 business days to clear before your item may be picked up or shipped.

Sales Tax added for all California shipments at Checkout. Local will-call pickups are subject to Sales Tax.