Terms and Conditions

Domestic (US) Orders

Domestic orders are shipped within 2 business days from receipt of payment.
Please be aware that your order may be processed on the following business day after you check out.
Domestic shipments are sent via standard UPS or Fedex service.
Standard shipping service may not be available to some addresses. Additional charges may apply.
We do not provide expedited shipping or order processing.
Orders to PO boxes, Alaska, Hawaii, Puerto Rico, US protectorates, and military addresses require an additional 3-4 business days of processing time before shipment.

International Orders

You are purchasing a product designed for use in North America. The power and transmission requirements may be different then in your local country, please make sure to follow all applicable use and safety regulations.
Import duties, taxes and charges are not included in the item price or shipping charges, they will be billed to the recipient. These charges are usually collected by the shipping company at the time of delivery.
On customs documents we do not mark merchandise price below the sale price, or mark items as "gifts". Government and shipper regulations prohibit such behavior.
International orders are shipped via various air cargo carriers which are selected by our warehouse when your order is processed.
International orders require 3-4 business days of processing time before shipment.
Shipments to PO boxes must be sent via postal services. Additional charges may apply.
Heavy or over-sized shipments may not be eligible for export to some countries or incur additional charges.
Please contact us before placing your order if you require combined shipping for multiple items.

Returns, Refunds, and Cancellations

We stand by the items we sell and will issue a full refund including freight charges on any defective or ship damaged item.
Please inspect your item as soon as it arrives, we only accept reports of shipping damage within 14 days from delivery.
All returns must be shipped to the appropriate facility for processing. Before returning a product, please contact us to receive return instructions.
Items must be returned within 30 days from purchase.
Refunds may take up to 21 days to be issued after your return is received.
When you submit your payment, your order will be automatically processed. We may no longer be able to change or cancel your order.
After the order is received, we cannot update your shipping address. The order will be shipped to the address you submit with your payment.