Powermellon is located in South Florida and we have been in business since 2003 and on Ebay since 2007.

Our advantage comes from more than 25 years combined experience in the Computer Technology Hardware industry. This experience has helped us develop a customer centric business model featuring personalized service, competitive pricing and a large selection of products.

• Always stand by our product sales
• Are easily available and quick to respond to questions
• Ensure we listen to your needs

Most of all we keep trying until you love us!

• Quality
• Service
• Experience

• The features you need
• The quality you desire
• At the price you can afford

Tell us what you need and get the product that is right for you.

• Most of the items we sell are sold at FIXED price because we had too many buyers buy items and then never pay. We will gladly accept reasonable offers but in most cases we have researched the item and the price listed should be fair.
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• We accept Ebay payments, Paypal, MasterCard, Amex, Visa, Discover and Wire Transfers Only.
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• We do NOT hold payments and we try to ship the same day, during business days, it item is purchased by 3PM EST.
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• We do Not accept partial payments so the item can be held for a future purchase date. Again, we have had too many buyers never pay to be able to offer to hold items for a later pay date.
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• If you have ANY questions please let us know and send us a message through Ebay and we will gladly reply within 1 hour, Monday through Friday, 10AM until 6pm EST. On weekends we reply within 24 hours.

• We offer Ebay Global Shipping program for buyers that want to export. Ebay handles the shipping and collects the import tax and freight at the time of purchase. Ebay has a limited list of countries they ship to. Please see details about this program via this link (copy and paste the link):   https://pages.ebay.com/help/sell/shipping-globally.html
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• Freight quoted is based on the 48 Continental States.
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• We ship via UPS (or Fedex) and we NO longer offer USPS service.
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• We always include Insurance with all shipments.
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• Most shipments are sent with Signature Required so if the ship-to address will not have a person to sign for it you can contact UPS/Fedex for other service options. We can also ship to your business address ? all you need to do is add your business address as a ship-to address to your Ebay account, before making the purchase.
• We do NOT offer Local Pickup.
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• We only ship to the address Ebay provides us with. If you need to change the Ship-to address after you have placed the order and paid we will gladly cancel the order and refund in full so you can re-order the item using the ship-to address of your choice. We cannot change the Ship-to address once you have placed the order and paid.
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• Powermellon charges sales tax for ALL shipments that ship to FLORIDA. It's the Law so do not ask us not to. Shipments to other states are taxed and collected by Ebay.

• You should receive a UPS/Fedex email notification with tracking number included once the item has shipped. We also post the tracking in your ebay and Paypal accounts, as required by Ebay. The tracking number may not appear in the UPS/Fedex tracking system until next morning and at that time you will be able to track the shipping progress of the item. 
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• Once your item arrives please verify that the item is in satisfactory condition. If the item did not arrive in satisfactory condition please let us know right away. Please note that we do not manufacture the items we sell and we rely on the manufacturer having tested the item properly (most of the items we sell are either sealed New or sealed Factory Refurbished. Factory Refurbished items are tested by the manufacturer and not Powermellon). We do not open and re-test the items we sell and most of the items will arrive in Factory Sealed condition (unless otherwise noted).
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• If you were pleased with this transaction, we hope you can leave us a positive feedback.  If you are not, please let us know what we did wrong and what we can do to improve.
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• We ship all our smaller items such as laptops/tablets/ultrabooks Double Boxed to protect against shipping damage. All desktops ship in the same box we received them in from the manufacturer (which are certified shipping boxes).
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• We insure all our shipped items in full.
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• We offer you to return your item for 30 days after receiving it for a replacement or a full refund - Your Choice (30 days). We will gladly provide a prepaid return label and all we ask is that you Return the item in the original condition / as it was received. Please hold on to all retail and shipping boxes and accessories through the 30 day return period.

Please read our policies before purchasing this item.

We try to be as fair as possible and if we make any mistakes in the shipment or description of this item we will gladly pay for shipping this item back to Powermellon and refunding the original freight and purchase price.

If the you have a change of heart after purchasing this item and want to return it or if you have a technical issue with the item, let us know and we will gladly take it back for up to 30 days.

Powermellon sells both NEW and Factory Refurbished items and we've had very good experience selling both. If you have any problems with your item, please let us know right away. Thankfully we have experienced very low failure rates with both our New and Refurbished items but in case your item fails or does not work properly let us know right away so we can make the situation better. Our return Policy is for 30 days from you receiving the item.

If you are unsure about any of the information we have provided with our listings let us know and we will gladly provide more details. We want to make sure you buy the item you want and need. Asking questions before buying will help make sure you get what you're paying for.

• You should receive a UPS/Fedex email notification with tracking number included once the item has shipped. We also post the tracking in your ebay and Paypal accounts, as required by Ebay. The tracking number may not appear in the UPS/Fedex tracking system until next morning and at that time you will be able to track the shipping progress of the item. 
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• Once your item arrives please verify that the item is in satisfactory condition. If the item did not arrive in satisfactory condition please let us know right away. Please note that we do not manufacture the items we sell and we rely on the manufacturer having tested the item properly (most of the items we sell are either sealed New or sealed Factory Refurbished. Factory Refurbished items are tested by the manufacturer and not Powermellon). We do not open and re-test the items we sell and most of the items will arrive in Factory Sealed condition (unless otherwise noted).
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• If you were pleased with this transaction, we hope you can leave us a positive feedback.  If you are not, please let us know what we did wrong and what we can do to improve.
• 
  
• We ship all our smaller items such as laptops/tablets/ultrabooks Double Boxed to protect against shipping damage. All desktops ship in the same box we received them in from the manufacturer (which are certified shipping boxes).
• 
  
• We insure all our shipped items in full.
• 
  
• We offer you to return your item for 30 days after receiving it for a replacement or a full refund - Your Choice (30 days). We will gladly provide a prepaid return label and all we ask is that you Return the item in the original condition / as it was received. Please hold on to all retail and shipping boxes and accessories through the 30 day return period.

• Before you purchase this item make sure this item is what you need. Ask questions if you are unaure. We prefer to solve issues before a item in shipped versus after it has shipped. We gladly answer all questions within 1 hour during business hours and within 24 hours over the weekends.
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• We gladly accept Returns for 30 days. Please make sure to return the item as it was received.
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  We ask that you return the item as it was received - in the original retail box (double boxed when it comes to laptops and tablets, etc.) with all original accessories and manuals included.
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• Please do not remove any labels from the item and if you make any changes to the item please change the item back to the original condition before returning.
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• Please do not write on the retail box and please do not damage the retail box.
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• In case you need to return your item we will gladly provide a prepaid label to ship the item back. All we ask is that you return the item back as it was received.
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• Any and all technical support for this item should be directed through Powermellon or the manufacturer's technical support. In most cases the item we sell include a Free technical support from the manufacturer.
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• Once our return period has expired we ask that you contact the manufacturer / warranty provider for technical support. If you have any questions for us we will gladly try to assist you as we can.