This was very lightly used. Wine was spilled on keyboard and cleaned up but unfortunately issues persist. Most of the keys on the keyboard work, but some are not able to connect. Works 100% with remote keyboard, that is how I was able to clean the data and reset to factory settings. It also needs to be plugged in while in use to be charged. Q key is loose. I am not a computer genius so I am listing this for parts only and as is.