Overall good physical condition. All keys and track pad work. Dent on one side of the case and some minor blemishes on the bottom of the case (see details in photos). Auction includes computer, case (installed), screen protector (installed), keypad cover (installed), charger, and neoprene sleeve. Not sure what the issue was, but the computer would freeze every now and then and I would have to restart. Erased all content and settings, may have taken care of the problem, maybe not, so I am selling AS-IS for parts/not working.