A few months ago the laptop fell from desk to hardwood floor which caused the plastic upper chassis cover in the left front corner to crack. Two small plastic pieces broke off (recovered). The metal bottom chassis plate took the impact and was bent slightly in the corner. Because of the bent, when the lid is closed, there is a small gap near the corner between the lid and the upper chassis cover, although it doesn't affect the transport of the laptop. The corner has been patched up with electric tapes and feels solid. There is also a scratch in the metal bottom chassis. The keyboard, touchpad, screen and lid look like new. Laptop is in perfect working condition. Please see pictures for cosmetic details.