Fresh install of Mac OS Ventura. For the most part everything works great. There are a few issues. 1. The battery definitely needs to be serviced. It only holds a charge for about an hour. 2. This is the model with the terrible butterfly keyboard. Several keys stick and don't work great. The Caps Lock key doesn't work at all (see picture). 3. There's a small dent/gouge on the right side near the hinge (see picture). You can't see it when the laptop is open and it doesn't affect the mechanics of the hinge at all. Other than these issues everything is in perfect working order.