** IMPORTANT INFORMATION BELOW - PLEASE READ BEFORE BIDDING,
BUY-IT-NOW, or SUBMITTING AN OFFER! **
Score-A-Deal - Terms & Conditions of Sale
- SALES TAX: Customers in Canada will have the appropriate
level of HST/GST added to their purchase + shipping at the invoicing stage.
- RETURNS: Items must be returned in the same condition in which
they were sold. For example, if the item was listed as Brand New, it must
be returned in the same factory sealed condition. If the item was sold as
New (Open Box) or Used, it must be returned in this same condition, complete
with all accessories it originally shipped with. Buyers are required to
contact us prior to shipping back a return to provide return reason details and
to obtain instructions.
- Approximate Shipping Service Times:
Canada - Default ship method is Expedited
Parcel. Service time varies between 1 and 7 business days, delivery time
is NOT guaranteed. Upgrade to Xpresspost for faster service in a
guaranteed timeframe. LOCAL PICKUP IS AVAILABLE - Please contact us for
details. It may be a couple of days before we can arrange to meet you,
but we're happy to do so to save you on shipping costs if this is convenient
for you. Please contact us BEFORE buying if you require local pickup.
United States - Default ship method is
Expedited Parcel (or sometimes Tracked Parcel, depending on weight of the
package). Service time varies between 4 to 10 business days, delivery
time is NOT guaranteed. Upgrade to Xpresspost for faster service in a
guaranteed timeframe.
International - Default ship method is
International Parcel Air (or sometimes Tracked Parcel, depending on weight of
the package). Service time varies between 2 to 4 weeks. Upgrade to
Xpresspost (where available) for faster service in a guaranteed
timeframe. We will NOT ship via a Surface method. While we
appreciate that these options are usually cheaper, we've found that they take
too long (sometimes in excess of 6 to 8 weeks) which leads to "Item Not
Received" cases being opened, we end up having to refund the customer, and
we never see the product (or payment) again.
- Customs & Duties: These fees, if applicable, are NOT
included in our auction or shipping fees, and are the sole responsibility of
the purchaser. Please notify us at the time you remit payment if the item is a
gift so that we can mark it appropriately on the shipping documents.
- Shipping Exclusions: Due to Canada Post's limitation of
$100 maximum insurance coverage to 100+ countries, we have elected to not ship
to those countries. History has shown that too many packages simply don't
make it to their destination in these countries, and we have a difficult (if
not impossible) time recovering our loss. Therefore, if you live in one
of the countries on our list, we reserve the right to cancel your bid and/or
purchase. Our apologies in advance to legitimate individuals residing in
these countries, but we've simply been bitten far too many times to continue to
ship valuable items to these countries. Where possible, we have added
these countries to the Shipping Exclusion list on Ebay, so that purchasing
should not be an option for you. In addition to those countries setup,
here are the ones that are not on Ebay's list, but we will not ship to if it
meets these restrictions: Br. Indi. Ocean Tr, Cuba, Curacao, Dutch
Caribbean, East Timor, Iran, Korea Dem Rep, Kosova, Kosovo, North Korea,
Pitcairn, Principe, s. Tome/Principe, Saba, Saint Eustatius, Saint Maarten,
South Sudan, St. Croix, St. Thomas, Sudan, Syria, Timor-Leste, Tristan da Cunh,
Vanatu, Zaire. This list may be modified at any time without notice or
updates.
- Packaging: Your item will ship directly in its original
packaging if this is sufficient to protect the item. If not, it will be
repackaged into a bubble envelope or another box. Note that the shipping carton
/ retail box may receive scuffs or other minor damages in shipping. If you
require that the retail package be kept in excellent condition, please notify
us of this in advance, so that we can be sure to overpack the item. Additional
handling fees may apply for some items, these costs, if applicable, will be
communicated to you prior to payment being expected, or a separate PayPal
invoice will be sent that will have to be paid prior to shipping.
- Warranty: Unless listed as an "As-Is" item, your item
is guaranteed against being DOA or having any major defect (we also guarantee
that the item will be exactly as listed/described in the auction + any
emails/messages sent from us). Customer must contact us within 14 days of
receiving the item. Beyond that time, manufacturers warranty MAY apply -
contact the manufacturer to inquire about warranty repair and to determine if
an item is covered.
- Battery-specific warranty: Any batteries that are included
with an item are AS-IS, we do not guarantee battery life as it is completely
beyond our control.
- IF YOUR ITEM IS DAMAGED OR ANY OTHER ISSUE: Please contact
Score-A-Deal ASAP after receiving your item. We take our reputation very
seriously (check our feedback rating!) and are committed to working with you,
our customer, towards ultimate satisfaction. If the item is defective or
damaged, we will send a replacement if available, or will provide return
authorization if no other solution is available.
- Score-A-Deal wants to ensure that you enjoy your item fully. If you have any questions that are not covered here, please contact us BEFORE placing a bid, buying an item, or submitting an offer.