These units are off-lease laptops from businesses. This ensures that the cosmetic quality of our laptops is very good. Please contact us if you have any questions regarding our cosmetic grading process.
You will be able to use this fast laptop for a variety of purposes. Surf the Internet with the built-in WiFi, watch movies on the DVD drive (if one is included), type documents for work or school, along with anything else you can think of.
Our laptops come with the charger unless otherwise stated. We cannot guarantee the life/health of the battery, but it will hold a charge and you will be able to use the laptop without connecting to a charger every time.
Payment methods accepted: Visa or MasterCard and PayPal
Immediate payment is required.
A case will be opened for any items not paid within two
days.
Shipping Policy:
We ship using USPS (United States Postal Service) and
UPS.
Items that are under 16oz are shipped using First-Class Mail
(Standard).
Items that are 1 LB or more are eligible for USPS (Priority)
or UPS (Ground/Home delivery) and will be chosen at our
discretion unless we are notified by the buyer PRIOR to
shipping the item. Additional costs may apply.
FREIGHT SHIPMENTS
By default, combined shipments or ANY order heavier than
70LBS will be sent out using MOTOR FREIGHT / default freight
company chosen by us unless a freight company is provided by
the BUYER. We will advise ALL customers before using freight
as we understand that freight can cause a delay in shipment.
Please be aware that refusing to use freight for heavy
shipments can cause damage to the items. We believe freight
is the safest option and will protect your item as it is in
transit to you. If you insist, or for any other reason would
not like the item shipped by freight, please contact us or
respond to our inquiry so that we can accommodate your
request.
30 Day Returns - Item can be returned within 30 days
after it has been delivered. We ask all of our customers to
please be clear and concise with ALL reasons for returning
the item. We only honor returns for items marked as RETURNS
ACCEPTED in the listing description. Items sold AS-IS are
sold without any returns, warranties, or guarantees.
Item not as described / Defective / Nonworking - As
with all used or refurbished items, there may be issues in
regards to the item, even when we have gone above and beyond
in testing and reviewing all possible issues. We only ask
that you inform us of the issue first so that we may have
the opportunity to fix it. We strive for 5-star DSR ratings
and Positive Feedback, so you can be confident that we will
ALWAYS do our best to ensure your concern or issue is
handled promptly to your satisfaction. We accept ALL returns
for items that are not as described, defective, and
non-working. We ask all of our customers to please be clear
and concise with ALL reasons for returning the item so that
we may better understand any underlying problems to prevent
them from reoccurring in the future.
Did not like the item / Changed mind / Ordered by mistake
- We accept ALL returns based off the fact that the buyer did
not like the item, changed their mind, or ordered by
mistake. We ask all of our customers to please be clear and
concise with ALL reasons for returning the item.
We have a world-class refurbishment center that specializes in testing and refurbishing items to manufacturer's specs. Our refurbishment expertise is in laptops, desktops, tablets, monitors, and cell phones. All of the units we refurbish come with a certificate of guarantee and we warranty all of our work for a minimum of 90 days! Our refurbished product is unquestionably the highest quality in the industry.