PRODUCTS ARE USED AND HAVE BEEN TESTED FOR BASIC FUNCTIONALITY. SMALL IMPERFECTIONS SUCH AS SCRATCHES, DENTS, AND CRACKS COULD HAVE BEEN OVERLOOKED DURING OUR INSPECTION. PRODUCTS ARE POWER ON TESTED WITH LIMITED FUNCTIONALITY TESTING CONDUCTED. OBVIOUS DEFECTS WILL BE NOTED. ACCESSORIES LIKE POWER CABLES MAY OR MAY NOT BE INCLUDED. REFER TO THE DESCRIPTION TO SEE IF CABLES ARE EXPRESSLY INCLUDED.

BEFORE REQUESTING A RETURN, PLEASE CONTACT US, AS WE CAN ASSIST IN TROUBLESHOOTING ANY PROBLEMS THROUGH EMAIL. ALL RETURNS MUST INCLUDE ALL ORIGINAL ITEMS IN THE SAME CONDITION THEY WERE SENT. AN RMA NUMBER WILL BE ISSUED AND SHOULD BE PRESENT ON THE EXTERIOR OF THE RETURN PACKAGING IN ORDER TO EXPEDITE THE RMA PROCESS. CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING COSTS.

MOST PRODUCTS WILL INCLUDE AN ANTI-TAMPER/VOID STICKER ON THEM WHEN THEY SHIP. FOR ANY RETURN TO BE VALIDATED, THAT STICKER MUST BE IN PLACE. RETURNS OF PRODUCT WITHOUT THE SEAL INTACT WILL NOT BE AUTHORIZED.

WE ARE NOT RESPONSIBLE FOR ANY TECHNICAL SPECIFICATIONS, COMPATIBILITY, FITMENT, APPLICATION ISSUES, BUYERS REMORSE, OR IF AN ITEM WAS PURCHASED BY MISTAKE. ANY RETURN OR REFUND PROCESSED FOR THESE REASONS WILL BE CHARGED A 20% RESTOCKING FEE.

WE DO NOT GUARANTEE USED PRODUCTS WILL BE 100% FUNCTIONAL. WE GUARANTEE THAT USED HARDWARE WILL TURN ON, BUT NO OTHER FUNCTIONALITY IS GUARANTEED. PARTIAL REFUNDS WILL NOT BE ISSUED FOR NON-WORKING COMPONENTS, AND A 20% RESTOCKING FEE WILL BE CHARGED TO ALL RETURNS OF PRODUCT THAT DO POWER ON.

WE WILL ONLY ACCEPT PAYMENT THROUGH PAYPAL. ALL PAYMENTS MUST BE MADE WITHIN 4 DAYS OF PURCHASE, OTHERWISE AN UNPAID ITEM CASE WILL BE OPENED AUTOMATICALLY. AFTER THE UNPAID ITEM CASE IS OPEN, YOU WILL HAVE 4 ADDITIONAL DAYS TO MAKE A PAYMENT BEFORE THE SALE IS CANCELLED.

• ORDERS ARE TYPICALLY PROCESSED WITHIN A 2 BUSINESS DAY HANDLING PERIOD. WE CANNOT EXPEDITE ORDER PROCESSING AND SKIP THE 2 BUSINESS DAY HANDLING PERIOD.

• WE ONLY PROCESS DOMESTIC SHIPMENTS THROUGH EBAY. ORDERS WILL ONLY BE PROCESSED TO PAYPAL VERIFIED ADDRESSES. PLEASE DO NOT REQUEST THAT WE SHIP TO AN ADDRESS THAT DIFFERS FROM YOUR PAYPAL ADDRESS.

• ALL SHIPMENTS WITH VALUES EXCEEDING $100 WILL BE SHIPPED WITH DIRECT SIGNATURE REQUIRED. ALL SHIPMENTS WILL BE INSURED FOR THE FULL AMOUNT OF THE MERCHANDISE PURCHASED.

• FREIGHT: BUYERS ARE RESPONSIBLE FOR ARRANGING AND PICKING UP ALL PRODUCT THAT IS SHIPPED ON A PALLET. WE WILL PALLETIZE, STRAP, AND WRAP YOUR MERCHANDISE, AND PROVIDE EXACT WEIGHT AND DIMENSIONS POST SALE.

OUR BUSINESS HOURS ARE 8AM TO 4PM CST MONDAY THRU FRIDAY. WE ARE CLOSED ON THE WEEKEND AND ON MAJOR HOLIDAYS.