• This laptop has been tested to power on and check the specs.
  
• PHYSICAL CONDITION: This is a used laptop and may have some minor surface scratches in the base as shown in the pictures. 
  
• This unit is being sold no-doa. It will power on and boot to Windows. Please email with any questions.

How do I pay using a credit card?   We process credit card payments through eBay or by using PayPal.

OK, I've paid, where's my item?   Payments are processed immediately and will be shipped within two (2) business days.

Can I come pick up my item at your location?   Yes

• Our physical address is:
  • Midwest Computer Brokers
  • 100 3rd Street North
  • Walford, IA 52351

• If you plan to pick up your item(s) from our warehouse please let us know in advance so we can have it ready when you arrive.

• Important Note: Any item that is picked up from our facility will be charged 6% sales tax. Internet purchases are not exempt from sales tax and shipped items will be charged tax according to buyer's location.
  

I have more questions about the item or your policies.   If you have a question about the product, please use the Ask a question option on the auction. 

Giving and receiving Feedback:   If you feel the need to post a neutral or negative feedback, please contact us first. We strive to have 100% satisfaction and we will do everything in our power to turn it into a positive!

How do we ship our items?   We ship via UPS. If your item is less than $40.00 and weighs less than 2 lbs. We may choose to ship via United States Postal Service at our discretion.

Will you ship to where I live?  We ONLY ship to the continental United States. This means NO Alaska, Hawaii, or ANY other country or territory. UPS only ships to street addresses. They will not ship to a P.O. box or to military base addresses.

Description of Warranty:

• Buyer has two weeks (14 days) from date of receipt to notify us of any problems.
• Buyer MUST contact us prior to returning item for RMA number.
• If item has been damaged in transit, buyer should contact us via email or phone to file a UPS damage claim. UPS will require your daytime phone number to schedule a pick up. Please do not file an eBay return for transit damaged items.
• Item MUST be returned at buyers expense. We will make every effort to resolve any issue via phone (319.845.2000) or email prior to this.
• Unless MCBIA has made a shipping error, return shipping arranged by buyer will NOT be reimbursed.
• Item must be packaged in original shipping materials.
• Our technicians will diagnose item within three (3) business days.
• If item is found to be faulty: At our discretion, replacement will be shipped or a full refund (including original shipping charge) will be issued.
• If item is found to be in advertised working condition, buyer shall be reimbursed purchase price minus a 10% restocking fee or $5.00, whichever is greater. Shipping fees will not be reimbursed.
• Buyers’ lack of knowledge of software, drivers, or hardware will not be considered a warranty issue.

MCBIA is committed to selling quality merchandise. All of our items are tested before shipping, and are warranted to be in working condition unless noted otherwise.

Contacting MCBIA for warranty support:

• Phone: (319) 845.2000 - Monday - Friday 9:00 a.m. - 5:00 p.m. (central time)