Genuine Windows 10 is installed on all of our computers.  Our computers will include a brand new genuine license affixed to the bottom of the computer.  The license included with this computer is for Windows 10 and will not work for Microsoft Office.  Windows 10 and Microsoft Office are separate products.

We are only 1 of 15 Microsoft Authorized Refurbishers in the United States, which means each and every computer we ship to you will include a genuine copy of Windows 10.

This laptop is a lease return from Dell and is used laptop computer.  This will operate like a refurbished laptop.  There may be minor scratches and wear and tear on the outside case but nothing that affects performance.  Please know these laptops are used but work great.  Please check our feedback!

This laptop is tested and 100% functional (battery is not guaranteed.  Battery may not hold a charge but works great on ac adapter.  New batteries on eBay are around $18)!

Repair or replacement warranty is included for 30 Days after you receive the product.  We must be contacted with any issues or problems within 30 days.  Refunds are offered within 30 days.  When a repair or replacement is needed, buyer is responsible for shipping products in original box.  There is no warranty on the battery.  No returns after 30 days.  If you would like a warranty longer than 30 days you can purchase an extended warranty.

Products serviced by third parties will void any warranty with our company.

Free online manuals are available at Dell's, HP's, or Lenovo's website.

Return shipping is not refundable.

Please know we test every single laptop to help ensure we sell you a great computer that is problem free.  In the case there is an issue, please send us an email through eBay messages and we will respond to you during business hours (Monday-Friday 9am-5pm Eastern Standard Time).

Most issues can be fixed over the phone.  If we need to repair or replace your product we will issue you a Return Authorization, which is required.  We provide a 30 day warranty for all of our products.

There are no refunds after 30 days.  Buyer is responsible for safely packaging computer for return shipments.  Please allow us to help you before leaving anything but perfect feedback.  Thank you.

If you want the best deal on eBay and the internet you have found it.  You will receive your laptop very quick because we ship FAST.

PayPal is the best way to pay.  You can pay with Credit Cards and Checks through PayPal.  If you need more information about opening an account, please contact PayPal.

We will ship your laptop to the shipping address you provide in PayPal.  If you need the laptop shipped to a different address than the one you have in PayPal, please add the new shipping address BEFORE making your payment.  When you make your payment in PayPal please select the correct shipping address and this will prevent any delays.

Shipping is FREE to the 48 continental United States.

Please add a charge of $15 for shipping to Hawaii, Alaska and Puerto Rico.

7% Sales tax applies to Florida deliveries.

Laptops are INSURED with TRACKING.  You will receive a tracking number when the laptop is shipped!!

Your laptop is packaged secure for a safe arrival.

Please Bid with Confidence!

Have fun bidding!