Product Description:
(Please use "Mouse Over To Zoom" feature on product photos for better examination of product)
THE ITEM(S) THAT YOU SEE IN THE PICTURES / LISTING DESCRIPTION IS INCLUDED WITH YOUR PURCHASE
No other assumed accessories, companions, manuals, equipment, extra parts, cables, power supplies, cords, boxes, etc. that are not mentioned or pictured.
If you have a question, please ask us before bidding or purchasing.
Payments
- **Please confirm prior to purchasing that this item is compatible with your application. We are not responsible for compatibility issues after purchase**
- Full payment is expected within 48 hours of auction close.
- Buyers can make COMBINED payments within 14 days.
- Please note that after 7 days, an eBay "unpaid" case will automatically be opened. Please contact us if you would like to make other arrangements.
- PayPal is our preferred method of payment. If for any reason you're unable to make the payment please contact us.
- PayPal payments must be from a verified PayPal account.
- We do not accept any other form of payment (No exceptions)
- 8% sales tax will be added to winning bid amount to California residents.
Shipping
OUR SHIPPING CUT-OFF TIME IS 2 PM PST. ANY ITEMS PAID AFTER THIS TIME WILL NOT SHIP UNTIL THE FOLLOWING BUSINESS DAY.
- We only ship to confirmed address as indicated in PayPal. Please make sure that the address you provided at checkout is correct. This is in order to protect you.
- For PO Box orders, we will automatically have them shipped through USPS. USPS may take longer than UPS Ground and can not guarantee estimated delivery time.
- A surcharge will be added for Alaska, Hawaii, and Puerto Rico buyers.
- All International orders will be shipped through eBay's Global Shipping Program.
- Standard Handling time: 1-3 business days from the date of payment. We will notify the customer of any delay that may happen.
- Estimated Order Transit time: 2-8 business days from the shipment date.
- We ship all orders using UPS or USPS at our own discretion.
Returns
- There will be no exception to this policy. By placing a bid or order with us you have entered into a binding agreement that you acknowledge and accept our procedures.
- For International Buyers:
- We are not responsible for duties and taxes. Those are to be paid by the recipient/buyer.
- No returns for International buyers.
- Refunds are only on the final price that the item was sold for!!
- We are not responsible for shipping costs on the buyer's end (no shipping cost refunds).
- YOUR SATISFACTION IS OUR UTMOST PRIORITY!!!
- If a piece of equipment is defective in any way that is not described, please message us via eBay messaging and we will do our best to troubleshoot or replace the defective equipment.
- If we do not have a replacement piece in stock, we will refund the cost of the equipment.
- Items must be returned in the same condition they were in when shipped.
- 30 Day Money Back Guarantee for end users.
- 14 Day Money Back Guarantee for re-sellers/brokers.
- All product and component serial numbers are cataloged for tracking purposes.
In Case of Damaged Parcel***
- A carrier might damage items during shipping.
- Please inspect the package well before accepting the shipment from the carrier.
- If you notice any damage to the box or the shipment, please don't accept the parcel.
- To report a damaged parcel, please contact us.
- We will follow up and file a "damage claim" with the carrier.
- All shipping, packaging materials, and boxes must be saved.
- Carriers will pick up the damaged item for inspection.
- Failure to provide everything necessary for us to file a damaged claim will void your warranty.
- We can't file a damage claim if you accept the shipment.
- Therefore, we are not liable for any damage if the shipment is accepted and we were not contacted within the time limit.
Feedback
Positive Feedback is left for Buyers once merchandise is paid for, so let us know you are happy with the transaction by leaving us positive feedback! Please do not leave negative or neutral feedback without giving us the opportunity to remedy the situation first if you are displeased with our transaction. We cannot fix situations we are unaware of. We make every effort to provide outstanding products and service but we are only human and sometimes things go wrong. We appreciate your patience and opportunity to correct a situation if that happens.
Contact Us
Please feel free to contact us via eBay messaging with any questions or concerns you may have. If for any reason you have an issue with your purchase, please reach out to us before leaving feedback. Customer satisfaction is our #1 priority.
ATG Wireless business hours
Monday-Friday
8 a.m.-5 p.m. PST
(Closed: Saturdays, Sundays, Most major U.S. holidays)
This is an actual business with business hours of (8am-12pm,1pm-5pm) PST. Questions will be answered during this time.
We expect our buyers to do the proper research before buying. Due to the volume of our business, we will usually not answer questions that can be easily answered by a small amount of research on the buyers part. If you have specific questions that cannot be answered by using Google or the manufacturer's website, feel free to ask us.
Thank you for choosing ATG Wireless!
Your business is appreciated.